What this course is (and what it’s not) - A quick intro to what you’ll learn, how long it will take (hint: not long), and what you can expect to walk away with by the end.

What You’ll Learn and Why It Matters

Welcome & Course Overview

Understand what Salesforce Commerce is, what problems it solves, and what it is definitely not. You'll get the big picture without buzzwords.

What Salesforce Commerce Cloud Really Is (and Isn’t)

What is Salesforce Commerce Cloud

Learn the basics of the platform architecture. What a POD is, what a REALM does, and why understanding instances matters before writing a single line of code.

How Salesforce B2C Commerce Really Works Behind the Scenes

PODs, REALMs and Instances Explained

We go over the essential tools available in Salesforce B2C Commerce. From Business Manager to Log Center, Control Center, Account Manager, SLAS Admin UI, Managed Runtime and more.

The Tools That Keep Everything Running in B2C Commerce

Tools You’ll Actually Use in B2C Commerce

Get to know the most important tool of all. We’ll break down the two main areas: Merchant Tools and Administration. You’ll learn what happens in each section and who should be using them.

Mastering Business Manager: Merchant Tools and Administration

Business Manager Deep Dive

If you’re tired of courses that take 10 hours to explain what could be said in 45 minutes, this is for you.This 48-minute course on Salesforce B2C Commerce is built to get straight to the point. No fluff, no filler, no unnecessary detours. Just the essential concepts, explained clearly and based on real-world experience.Whether you're completely new to Salesforce Commerce Cloud or you’ve touched the platform before but never had a proper introduction, this course gives you the foundation you need — fast.Here’s what we’ll cover, video by video:<ul><li>A quick introduction to Salesforce Commerce, to give you context</li><li>A clear definition of what Salesforce Commerce is and isn’t, and how it fits within the broader Salesforce ecosystem</li><li>An explanation of the technical architecture, including PODs, REALMs, and instances, so you understand how everything runs behind the scenes</li><li>A walk-through of the most relevant tools available in B2C Commerce: from Business Manager to Log Center, Account Manager, Control Center, SLAS, and more</li><li>And finally, a focused look at Business Manager, where 90% of the work happens — covering Merchant Tools, Administration, and how user roles are managed</li></ul>You’ll walk away with a complete understanding of how the platform works, what tools you’ll actually use in your day-to-day, and what to expect when you land in a real Salesforce B2C Commerce project.No marketing jargon. No overcomplication. Just the real deal.If you're serious about learning Salesforce Commerce Cloud and don’t want to waste hours figuring out the basics, this is the fastest way to get up to speed.

Straightforward. Up-to-date. Yours for life.

A direct, 48-minute introduction to Salesforce B2C Commerce. Learn how the platform is structured, which tools matter, and how to work with it without wasting time.

Salesforce B2C Commerce 102 Introduction

Language

Level

Duration

What you will learn

Understand how Salesforce B2C Commerce is structured

Navigate Business Manager with confidence

Identify the key tools used in real projects

Learn how PODs, REALMs, and instances work behind the scenes

Course content

Course Description

FAQ

Straightforward. Up-to-date. Yours for life.

This Course Includes