Your SFCC Cart Is Broken and You Don’t Even Know Why

Your SFCC Cart Is Broken and You Don’t Even Know Why

Your SFCC Cart Is Broken and You Don’t Even Know Why

  • Jonatan Jumbert

  • 3 minute read

Sometimes a tiny data issue can break your entire checkout.
That’s exactly what happened to us when a single corrupt product made it into our live catalog.

What looked like a minor glitch snowballed fast: broken PDP, failed cart additions, frustrated customers, and a weird bug that followed users across devices.

No errors in dev. No alerts in staging. Just chaos in production.

So… how do you track down a bug like this when the cart is locked, the product looks fine, and support can’t reproduce anything?

That’s what we’re about to show you.
Because what fixed it wasn’t obvious. At all.

👉 Unlock the full article to see what caused it, how we found it, and what we’ll never skip again.

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Sometimes a tiny data issue can break your entire checkout.
That’s exactly what happened to us when a single corrupt product made it into our live catalog.

What looked like a minor glitch snowballed fast: broken PDP, failed cart additions, frustrated customers, and a weird bug that followed users across devices.

No errors in dev. No alerts in staging. Just chaos in production.

So… how do you track down a bug like this when the cart is locked, the product looks fine, and support can’t reproduce anything?

That’s what we’re about to show you.
Because what fixed it wasn’t obvious. At all.

👉 Unlock the full article to see what caused it, how we found it, and what we’ll never skip again.

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